Returns & Exchanges

We offer in-store credit for all returns within 30-days of receiving your product, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at indigoandivy2@gmail.com. If your return is accepted, we’ll send you a return shipping label at our cost, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Customer satisfaction is our first priority and hope that this ensures you will love all your purchases from us.

You can always contact us for any return question at indigoandivy2@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.